Introduction

TechLinkSpark respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or use our financial modeling educational services. We operate under South Korean privacy laws and international data protection standards.

This policy applies to all users of techlinkspark.com and participants in our financial modeling programs. By using our services, you agree to the collection and use of information as described in this policy.

Information We Collect

Personal Information

We collect information you provide directly to us when you register for our courses, contact us, or engage with our educational platform:

• Name, email address, and phone number
• Educational background and professional experience
• Payment information and billing details
• Course preferences and learning objectives
• Communications you send to us

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website and search terms used
• Device type and operating system
• Course progress and interaction data

How We Use Your Information

We use the collected information for several legitimate business purposes:

• Processing course registrations and managing your account
• Delivering educational content and course materials
• Providing customer support and responding to inquiries
• Sending course updates and educational resources
• Improving our curriculum based on student feedback
• Analyzing website usage to enhance user experience
• Complying with legal obligations and preventing fraud

Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party companies that help us operate our business:

• Payment processors for secure transaction handling
• Email service providers for course communications
• Cloud storage services for data backup and security
• Analytics providers to understand website usage patterns

Legal Requirements

We may disclose your information when required by law, to respond to legal processes, or to protect our rights and the safety of our users. This includes cooperation with South Korean regulatory authorities when legally mandated.

Your Privacy Rights

Under South Korean privacy laws and international standards, you have several rights regarding your personal data:

How to Exercise Your Rights

To exercise any of these rights, contact us using the information provided below. We will respond to your request within 30 days and may ask for additional information to verify your identity before processing your request.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Limited access controls for employee data handling
• Regular security audits and monitoring
• Secure backup procedures and disaster recovery plans

Data Retention

We retain your personal information only as long as necessary to provide our educational services and comply with legal obligations:

• Course Data: Retained for 3 years after course completion to provide ongoing support
• Account Information: Kept while your account is active and for 2 years after account closure
• Payment Records: Maintained for 5 years to comply with financial regulations
• Marketing Data: Deleted immediately upon unsubscribe request

After the retention period expires, we securely delete or anonymize your personal information unless we're legally required to keep it longer.

International Data Transfers

Your personal data is primarily processed in South Korea. When we use international service providers, we ensure appropriate safeguards are in place:

• Data processing agreements with security requirements
• Compliance with international data protection standards
• Regular audits of third-party security practices
• Immediate notification of any data security incidents

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and analyze site usage. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by email and post the updated policy on our website with a new effective date.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Your continued use of our services after policy updates constitutes acceptance of the revised terms.